FrequentlyAsked Questions (FAQs)
What products does garnetglam.com offer?
garnetglam.com provides a curated collection of stylish jewelry, including rings, necklaces, bracelets, and earrings. Our pieces feature premium materials like sterling silver, 18K gold plating, freshwater pearls, and semi-precious stones. From stackable rings to elegant hoop earrings and layered necklaces, we offer versatile designs that suit any occasion, blending modern craftsmanship with timeless elegance.
What materials are your jewelry pieces made from?
At garnetglam.com, we prioritize quality by using a variety of high-quality materials, including:
- Sterling Silver: Durable and hypoallergenic for everyday wear.
- Stainless Steel: Known for its strength and resistance to tarnish.
- 18K Gold Plating: Adds a luxurious touch while maintaining affordability.
- Semi-Precious Stones: Enhancing the beauty of our pieces with natural elements.
- Cubic Zirconia: For brilliant sparkle and durability.
- Freshwater Pearls: Offering elegance and a classic appeal.
How do I care for my jewelry?
To ensure your jewelry remains in excellent condition, follow these care tips:
- Avoid Exposure: Keep your jewelry away from water, lotions, perfumes, and harsh chemicals, as these can tarnish or damage the materials.
- Proper Storage: Store your pieces in a cool, dry place, preferably in a soft pouch or jewelry box to prevent scratches and tangling.
- Regular Cleaning: Gently clean your jewelry with a soft cloth regularly to remove any dirt or oils, keeping it shiny and new.
Do you offer free shipping?
Yes, we offer free shipping exclusively for customers within the United Kingdom. For detailed information on shipping times and methods, please refer to our Shipping Policy.
What if I'm not satisfied with my purchase?
Your satisfaction is our priority. If your purchase doesn’t meet your expectations, please review our Return Policy, which provides detailed procedures for returns, exchanges, and refunds.
How can I stay informed about promotions and new product launches?
Your feedback motivates us to enhance your shopping experience. To stay informed about our latest promotions and product launches, we invite you to subscribe to our newsletter.
How can I contact customer service?
For assistance, you can email us at contact@garnetglam.com or call us at +44 7453 523172. You can also visit our Contact Us page for more information. We’re always here to help!